Hotel Stadtpalais. View Deal . That all was still as expected (clean nice roomy room and bathroom) but the room was unbearably hot (23-25 C) and even with the airco on max and on all night, nothing changed. more, #1 Best Value in Cologne that matches your filters, #2 Best Value in Cologne that matches your filters, #3 Best Value in Cologne that matches your filters. When we told her of the issue, she simply wrote our room number down and said she would “try” to do something about it. Your accommodations at a glance. Own or manage this property? Now £59 on Tripadvisor: art'otel cologne, Cologne. Best regards, art'otel cologne Management Team. art'otel cologne Management Team, Tripadvisor Plus Subscription Terms & Conditions, Hotels near German Sports and Olympic Museum, Hotels near Koln Airport Business Park Station, Hotels near Fachhochschule Bonn-Rhein-Sieg, Hotels near Philosophisch-Theologischen Hochschule SVD. Additionally, Suites here are just the right mix of elegance and and comfort. Location. Payments made by partners impact the order of prices displayed. You’ll enjoy 218 guestrooms, many with coloured cubes overlooking the harbour, Pan-Asian cuisine in our award-winning Chino Latino restaurant, an indulgent sauna and signature cocktails on our alfresco patio surrounded by SEO’s artwork. - Room was not cleaned once during our 4 day stay - even after explicit request it was still not cleaned (very odd during Corona times!) £65 ZenHotels.com. We are now 5 days on and no news. We mentioned this at check out. https://www.radissonhotels.com/en-us/hotels/artotel-cologne Stay at this 4-star business-friendly hotel in Cologne. Offering upscale style and comfort, our art'otel hotel rooms in Cologne’s city centre provide the perfect place to unwind and relax. Yes, guests have access to a sauna during their stay. stay updated on all the events and happenings at 5&33 . Close. 8.2 Very good (3392 reviews) Extremely clean Very good building. Discover genuine guest reviews for Radisson Blu Hotel, Cologne, in Innenstadt neighbourhood, along with the latest prices and availability – book now. Learn more about the Korean born artist SEO, whose artworks transform art'otel cologne into an art gallery . Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne as well as for sharing your feedback with us. You are trying to access additional information which is available in English. Guests can surf the web using complimentary wired and wireless Internet access. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. We arrived on Friday and checked in to our room, which was lovely. Add to favourites. be bold. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Plasma televisions come with cable channels and pay-per-view films. Guests can enjoy an on-site restaurant and a lounge during their stay. Our hotel is usually highly praised for its hospitality and outstanding service and it is our aim to provide our guests with exceptional service; therefore we are very sorry to know that you had a different experience. Had to get everything on my own. Cologne Marriott Hotel 8.7 157 C$ View all deals . The stylish hotel art'otel Cologne welcomes you directly at the Rheinauhafen harbour of Cologne. Welcoming guests since 2003, Radisson Blu Cologne Hotel stands in the centre of Cologne. book a table at 5&33. The hotel is located less than 2 km away from the Rhine Park and the Lanxess Arena. What food & drink options are available at art'otel cologne? Great size suite with nice views and loved the fact that could open the windows. Guests praise the size. Rooms. The technical team had been made aware of the issue and has since resolved the problem; we are sorry for the lack of communication around it. Does art'otel Cologne by Park Plaza have special cancellation policies due to coronavirus (COVID-19)? Poor design. Wireless internet is available in the entire hotel at EUR 1 per 30 minutes. The next morning we once again went to reception where I asked a man working there to sort the problem with the coffee machine. We are sorry if there has been any misunderstanding regarding our offer and service. Please rest assured that this is not in line with our standard. Are there opportunities to exercise at art'otel cologne? The attitude of some of our team members (you experienced) is not in line with our standards and please rest assured that your comment will be taken very seriously. I’m usually not one to leave negative reviews. WiFi is free, and this hotel also features a restaurant and a gym. Share via link. TA reviews also look generally favorable. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveller rating: 4.0/5 art'otel cologne - Traveller rating: 4.0/5 art'otel cologne by park plaza Hotel in Altstadt-Süd, Cologne This hotel is located on the River Rhine in Cologne’s historic city center and features modern design, stylish rooms, free WiFi, and a large rooftop terrace. Priceline. Additionally, you'll find allergy free rooms, a luggage storage and lift as well as 24-hour room service, dry cleaning service and ironing service. Visitors to Cologne love the shopping and restaurants. We arrived at the Cologne art'otel late after breakfast. Opening a window is not an option due to the very noisy and busy road in front of the hotel (room 212). Discover art'otel cologne in the vibrant city of Cologne and learn about the Korean born artist SEO. At Radisson Blu Hotel, Cologne, many room choices are available across different categories and it’s easy to choose one that is best suited for your needs. It offers a sauna with Turkish steam bath, a spa center and a Finnish spa. Sadly, however, we came away from the hotel feeling disappointed and let down by poor service all weekend. never miss a thing sign up. We are glad you were satisfied with facilities offered and we hope you had a great time exploring Cologne. As there is always room for improvement, your constructive feedback will be discussed internally. more. Cologne Cathedral is minutes away. We are happy to know that you enjoyed staying with us very much; Thank you for the 5* rating. Prices are the average nightly price provided by our partners and may not include all taxes and fees. $65. Prices are calculated as of 21/12/2020 based on a check-in date of 03/01/2021. $65. Certain services and amenities may be reduced or unavailable as a result." There are more places to choose from in the Cologne area. Had a lovely size bath tub and separate shower. Heating and a private toilet come standard in each room. When we got back that evening, the same broken coffee machine was still in our room. The onsite bar serves coffee and tea. Our lowest price. Experience trendsetting art and enjoy panoramic views of the Rhine River and Cologne during your stay in this design hotel. Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne and for sharing your feedback with us. 1 / 30 More photos. Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia Germany. Here are some popular Radisson hotels in Cologne that offer laundry service: Which Radisson hotels in Cologne have a bar or lounge on-site? Add to favorites. Parking nearby art'otel cologne The closest public parking garage is the Rheinautiefgarage. Business-friendly amenities include desks and telephones. I said we wanted a new one put into the room and would be back later that evening. It is such a shame that the service at this hotel is poor because it is a beautiful, clean, comfortable hotel in a great location. These Radisson hotels in Cologne have a bar or lounge available on the premises: Do any Radisson hotels in Cologne offer room service? We truly hope to get another opportunity to welcome you and improve your opinion on our service. Additionally, Suites here are just the right mix of elegance and and comfort. art'otel Cologne by Park Plaza 8.4 112 C$ View all deals . In case you need cleaning, fresh bed linen or towels, you need to contact the reception. Add to favourites. Yes, paid private parking nearby is available to guests. Booking.com. Only issue was that the doors to toilet and shower kept hitting the ceiling and could not open all the way. Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. It has so much going for it. Many travellers enjoy visiting Heinzelmaennchenbrunnen (0.7 miles), St. Ursula (1.1 miles), and St Kunibert Basilica (1.1 miles). An upscale traveling experience can be enjoyed at these 4 star Radisson hotels in Cologne: Which Radisson hotels in Cologne have reduced mobility rooms? We offer our breakfast in buffet style, so everyone can choose what he/she likes to eat. The next day, when checking out, nobody even asked us how our stay was. The person tending the desk gave us a piece of paper to write down the complaint and that it would be taken care off. Claim your listing for free to respond to reviews, update your profile and much more. Deals. This on-site spa offers massages • Outdoor pool • Bar • Restaurant • Free WiFi • Central location; Hyatt Rege We are very sorry to read that your stay with us was not in line with your expectations. We gave the details (room 212, date 25 July 2020 and email address) and returned the paper. Eat & Drink. Windsor Hotel 7.8 91 C$ View all deals . This is the reason why we have invested in good soundproof, so our guests can relax in their rooms. What are some of the best spa hotels in Cologne? Our travellers like these spa hotels in Cologne: Mauritius Hotel & Therme. Our guests praise the helpful staff and the clean rooms in their reviews. art'otel Cologne by Park Plaza is extending its cancellation policy for all reservations booked with a check-in date until 30 June 2020. a seamless fusion of art and life. The venue is housed in main buildings. You are completely right, what you experienced is something that not should have happened and we are very sorry for the inconvenience. This designer hotel is in a shopping area and just off Lanxess Arena. What are the best Radisson hotels near Cologne Cathedral? Dear Guest, We would like to thank you for sharing your impressions with us. Things to do in Cologne. Stayed here for 2 nights in the Panorama Suite. Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. your event at 5&33. We got a quiet and bigger room (I think). Yes, it is 0.6 miles away from the centre of Cologne. Are any cleaning services offered at art'otel cologne? Offering upscale style and comfort, our art'otel hotel rooms in Cologne’s city centre provide the perfect place to unwind and relax. About half an hour to 45 minutes later, a man arrived. Radisson Blu Hotel, Cologne 8.1 138 C$ View all deals . The nearby bus station Schokoladenmuseum connects you directly to the Cologne Train Station. Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. What a great beginning to a fabulous week in Germany. We however deeply regret the inconvenience during your stay. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. We hope that despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience. Wheelchair access is available at these popular Radisson hotels in Cologne: Do any Radisson hotels in Cologne have laundry service? Which popular attractions are close to art'otel cologne? £76. Reduced mobility rooms are available at the following Radisson hotels in Cologne: What are some Radisson hotels in Cologne that offer a sauna? Popular attractions Cologne Trade Fair Grounds and LANXESS Arena are located nearby. Close. Providing exceptional service is at the heart of what we do and it makes us very happy knowing that we met your expectations. We are sorry if there has been a misunderstanding, but you can find on all our sales channels as well as on our official website following information: "Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Taxes and fees that are shown are estimates only. Underground stations Heumarkt and Severinstrasse can be reached within a few minutes. I probably would have done the same thing based on the fact that the Art'otel is new and looks very nice in comparison to the somewhat outdated look of the Radisson. Share via link. For more information, visit the Radisson Response to COVID-19 page. Best regards, art'otel cologne Management Team, Quirky property with an interesting 21st century minimalist interior Friendly staff Views over the Rhein Excellent soundproofing Some rooms come with a interesting 'glass booth' which extends out of the building over the river Artwork is neutral unlike other Art'otel properties where it can be a bit overpowering, Dear Guest, We would like to thank you for having taken the time to review your recent stay. Children under the age of eight enjoy a complimentary breakfast with their parents, while children between the ages of eight and 12 pay half price. Our guests praise the comfy rooms in their reviews. They prepared for us a baby crib with blanket, pillow, baby dusch gel, etc. This wasn’t really good enough, so we raised the issue with another staff member at reception that evening. Due to the corona virus, we do not offer daily cleaning like the years before. art'otel cologne by park plaza. With hope to get another opportunity to welcome you, we are sending you our best regards. Does art'otel cologne offer any business services? But our experience with staff at reception was so disappointing that I felt the need to say something. Inspiration’s everywhere at art’otel cologne. Enjoy free WiFi, a restaurant and a rooftop terrace. $65 Booking.com. Here are some popular Radisson hotels in Cologne that offer air conditioning: Which Radisson hotels in Cologne have a restaurant on-site? Once again, we came back that evening and nothing had changed, and there was no update from staff. Popular attractions Cologne Cathedral and LANXESS Arena are located nearby. You can start your day with a buffet breakfast, which costs EUR 25 per person per day. Are there any historical sites close to art'otel cologne? Some of the best Radisson hotels in Cologne are: What are some popular Radisson hotels in Cologne with a 4 star rating? Here a buffet breakfast is offered each morning. Is parking available at art'otel cologne? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please see our partners for more details. It was about the fact that we were made to feel that our concerns didn’t matter by staff at the hotel and that a fairly substantial issue with our room was actually not a problem at all.
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